Effective Date: 14 Feb 2026
At NeatVue Designs, we value your privacy and are committed to protecting the personal information you provide through our website, www.neatvuedesigns.ca. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
When you visit our website or book a service, we may collect the following information:
- Your name
- Email address
- Phone number
- Service address
- Payment details (processed securely via our payment provider)
- Booking preferences or special requests
We may also collect basic usage data through cookies or analytics tools (like Google Analytics) to understand how visitors use our site.
2. How We Use Your Information
We use your personal information to:
- Schedule and confirm cleaning appointments
- Process payments
- Send appointment confirmations and updates
- Respond to inquiries or requests
- Improve our services and website experience
We do not sell or rent your personal information to third parties.
3. How We Protect Your Information
We take reasonable precautions to protect your information. Our website uses HTTPS encryption, and payments are processed through secure, PCI-compliant providers (such as Wix Payments or Stripe).
Only authorized personnel have access to your booking information.
4. Third-Party Services
We may use third-party services for scheduling, analytics, or payment processing. These services may collect data as part of their function, but they are governed by their own privacy policies.
Examples include:
- Wix (website hosting and booking)
- QuickBooks (invoicing and customer management)
- Stripe or Wix Payments (online payment processing)
5. Cookies
Our website may use cookies to enhance your browsing experience and gather usage data. You can adjust your browser settings to disable cookies, but this may affect some functionality.
6. Access and Control
If you wish to view, update, or delete your personal information, please contact us at info@neatvuedesigns.ca, and we will respond promptly.
7. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this policy or how your information is handled, please contact:
Embrun, Ontario